Customer reviews of R and K Autohouse Ltd

By MR LAND ROVER on 01 April 2023 | Verified purchase

Wow ,what can I say apart from excellent… From the moment contact was made to collecting my care, the whole experience has been completely stress free. What’s stood out for me is how you are treated like a human being and not just a cash cow..Can’t recommend R & K any higher.Top Genuine Dealership who cares…

Reply from R and K Autohouse Ltd on 02/06/23

Thank you for leaving 5 star review much appreciated .

By MR ABRAMOBAS on 24 March 2023 | Verified purchase

Garage and car was fantastic. Staff where very friendly. Would recomomend to friends and family

Reply from R and K Autohouse Ltd on 02/06/23

Thank you for taking time to leave good feedback .

By Anonymous on 16 February 2023 | Verified purchase

Buyer Beware that's all i have to say, was threatened when i made a complaint to the sales person known as dean

Reply from R and K Autohouse Ltd on 17/02/23

From start to finish you was racist and not a very nice person in our Garage. You just seemed very angry and had a bad attitude towards us. You bought the Land rover Discovery and we delivered the 61 plate Land Rover to your house with Flowers for your wife. We noticed on the delivery of the car that there was a faint knocking noise from 12 year old land rover discovery 4 you bought from us the day before. It seemed like it was from the suspension when driving over bumpy surfaces and told you that we would fix it, if it bothered you. You then called the salesman and told him very bluntly that you have ordered the parts from a local garage and did not let him tell you that we would of got the parts a lot cheaper and fixed in house. Instead when he was trying to talk you lost your temper and thought we was trying to get out of paying for anything. As our previous customers will know, we are not that kind of Garage. We are not here to be shouted at by any one and treat people fairly. You have obviously had bad experiences with other garages and took it out on us. I hope you get the problem sorted out and sorry you had to leave us with this very nasty Review. This could of been such a simple Fix.

By Anonymous on 07 February 2023 | Verified purchase

Brilliant service, had a couple of complications and was resolved straight away with no problems, would highly recommend this garage to friends and family.

By MR BEN on 05 December 2022 | Verified purchase

From start to finish I received outstanding service from everyone I met at R&K Autohouse. They let me browse, test drive and get the feel for a few different cars I had my eye on. The sale process was made extremely smooth and quick by the team there. I will definitely be using them again in the future.

Reply from R and K Autohouse Ltd on 09/12/22

Thank you for your feedback. always here to help.

By Dale on 03 December 2022 | Verified purchase

Outstanding from start to finish and even deliverd the car for me

Reply from R and K Autohouse Ltd on 09/12/22

Thank you for your feedback.

By mr Carnell on 29 March 2022 | Verified purchase

Honest service and transparency throughout, very happy with our new car

Reply from R and K Autohouse Ltd on 19/05/22

Thanks for your nice feedback. Our pleasure

By MISS BRANT-WILCOCK on 26 March 2022 | Verified purchase

Great service, loved the car and very friendly and accommodating staff! Would buy a car from R&K autohouse again!

Reply from R and K Autohouse Ltd on 19/05/22

Thank you for your nice words. Any thing we can help with, just let us know.

By MR TANFIELD on 19 March 2022 | Verified purchase

This place comes highly recommended from myself. Daniel was a pleasure to deal with. Car was very honest and well presented. And I commend the zero pressure approach on viewing the X5 I of course ended up buying. Would happily travel the 3 hours again in the future.

Reply from R and K Autohouse Ltd on 19/05/22

Great to deal with you too. Thanks

By Anonymous on 07 March 2022 | Verified purchase

Really happy with the whole service Dan offered. Getting my new car was made effortless easy and stress free. Really happy with my new car was cleaned to perfection when I picked it up Couldn’t recommend this company enough, all the staff are very welcoming. Thanks Dan!!! :)