Customer reviews of R and K Autohouse Ltd
At R and K Autohouse Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
R and K Autohouse Ltd
Based on 108 customer reviews
Split site awkward, but great service
By Stephen S on 26 January 2017 | Verified purchase
The buying experience is made more awkward by the lack of a "traditional" forcourt - the office is on a separate site than the cars, which necessitates an appointment to be made. That said the vehicle was well present, and as described, and we were left alone to view the car with no hard sell. All questions were were answered readily, and follow questions were answered speedily.
By Darius B on 26 January 2017 | Verified purchase
I have purchase Passat from these guys couple of days ago. Friendly and professional staff, would deffinitely reccomend them, even got half a tank of diesel. Thanks again
By Petr P on 14 January 2017 | Verified purchase
We were looking for a convenient and good car for me and my wife but we were not sure of what to get, when we contacted R and K and spoke to John about our choices he was more than helpful and he helped us to find our car hustle free! Thanks again for such an amazing service! And car is brilliant!
Bottle of Champagne to Celebrate!
By Yonatan Y on 23 December 2016 | Verified purchase
Outstanding customer service, John thank you so much again! Honest and professional would highly recommend. Even got a bottle of Champagne on the purchase
Poor customer service
By Aaron M on 13 November 2020 | Purchase not verified
Spent the full asking price of £11,500 on a relatively new car. My previous car cost me £3,500 in repairs in a very short time and could not advise R&K enough of just how important the warranty was to me - they assured me I would be covered for absolutely everything for 3 months and so I took the £11,500 plunge. Not even a week later a fault occurs so straight away I ring the garage, let them know and also call the warranty company and let them know, they both assure me it’s no problem so i book it in. Due to lockdown restrictions its 2 months before I can get it seen to at which point, and only then, am I advised I have exceeded my mileage allowance. Obviously, this is completely and utterly unfair and have tried to resolve the issue with them via phone calls and texting before just outright being ignored - I would be very very cautious, as I explicitly repeated how important their warranty was to me, and feel I was falsely mislead - very poor care for the customer in my opinion.
Mercedes E350 purchase
By Andrew W on 23 May 2020 | Purchase not verified
If you want a great car buying experience, this company is the one. Superb from start to finish. first class stock to chose from, in a clean and professional showroom. There is no pressure throughout the buying process and all questions answered professionally. The car was presented to me in immaculate condition! i would highly recommend R and K motors to anybody.
By Heidi M on 27 September 2019 | Purchase not verified
I had a fantastic experience part exchanging my car & picking up a new one. Friendly & helpful staff, they even offered us cake. I’ve already been recommending them to friends & family. I love my new car.
Vauxhall corsa limited edition yellow
By Macaulley J on 22 December 2018 | Purchase not verified
Brought my first at through this dealership, experience was amazing, very friendly and helpful and sorted all the details and paperwork out quickly so I could have my car in time for Christmas! Love my car and can’t fault R&K at all, Thankyou!
Excellent garage highly recommend
By arran S on 30 November 2018 | Purchase not verified
Really friendly happy to help garage, gave me an excellent price for my car and sold me a gorgeous bmw m140i which has been perfect in every way, great garage highly recommend them.
Buying experience - BRILLIANT
By Simon C on 22 November 2018 | Purchase not verified
Amazing experience purchasing my dream car, all my questions were answered honestly and accurately, great sales team and i will 100% be returning
R and K Autohouse Ltd
- 07574 007777 0115 9202777
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|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
|Saturday||09:00 - 17:00|
Please call us on or 07574007777 with any questions. Always happy to take your call and arrange a viewing.